FAQ

Quick Answers to Your Roofing Questions

How do I know if I need a new roof?

While today’s shingles will likely last 30 years or longer, older shingles typically last 12-20 years. So, unless you notice leaking or other visible concerns prior to year 12, you will want to have the roof inspected at around the 12-year mark. The shingles’ initial quality, amount of direct sunlight, how well the roof was installed and maintained, along with the adequacy of the ventilation are the major determining factors of the life expectancy.

Here are some warning signs to look for during that 12-year inspection:

  • Curling shingles
  • Loss of granules (looks like discoloration or bald spots)
  • Missing shingles
  • Cracked shingles
  • Creased or lifted shingles (wind damage)
  • Broken, pitted or otherwise damaged shingles
  • Rusted or missing flashing (exposed metal)
  • Dented, cracked or otherwise damaged vents

We provide FREE roof inspections! Feel free to give us a call or fill out our CONTACT FORM, and we will be happy to assess the condition of your current roof system. At this inspection, we will project the remaining life expectancy. We will also determine if there are any repairs that are urgently needed, short of the entire roof needing to be replaced. That said, if your shingles are old and worn out, it’s economically beneficial to replace the entire roof.

How much does a new roof cost?

Due to there being many determining factors, the price range is too broad to even list numbers here. Also, you will find that there is a wide variance of pricing among roofing contractors.

The cost of your new roof system depends on many legitimate factors. These factors include:

  • the quality of roofing materials chosen
  • the size of your roof
  • the angle or pitch of your roof
  • how many layers of shingles are on your existing roof
  • the warranty you choose on your new roof system
  • the condition of the roof deck under your existing shingles

It is important to note that price does not necessarily determine value when choosing a roofing contractor. Sometimes, the best contractor is in the middle on price. Other times, they are the most expensive. Rarely, however, is the best contractor the lowest price. You should not hire based on price alone. Hiring the wrong roofing contractor will always cost you more in the long run due to costly repairs and constant headaches. Get a quote

Will I have to replace my gutters and downspouts with the roof?

No. If your gutters and downspouts are in good working condition, we will carefully work around them. However, if you would like them replaced, we can do this for you. Just ask us for a free quote. Immediately after your roof replacement is the ideal time to have your gutters and downspouts replaced. This way, the new gutters do not get scratched up by the roof replacement process. Also, your current gutters can be removed while the existing roof is being removed, creating efficiency in the process. Check your options

Is there anything I need to do to before the roof replacement begins?

Replacing a roof is a messy process. You will want to park your vehicles in the street, not in the garage or driveway. This way, you will not be stuck when the roofing debris trailer and other vehicles arrive. You’ll also save your tires from nails and your vehicle from dust and falling debris. Most customers choose to do this the night before the work starts. You will also want to move patio or deck furniture, potted plants or anything else of value that might be damaged by a stray shingle. If you have a power vent in your attic, your roofing contractor may ask you to have an electrician remove it from its’ power source. Finally, it is wise to decide whether you want to be home or away during the project. Many of our customers choose to stay home so they can track the progress, and others choose to leave so they don’t have to experience the mess and the noise. Reach out and we can guide you

How long will it take to install my new roof?

Some roofs take our crews just 1 day to complete! Other roofs may take several days. Factors such as weather, the size and pitch of the roof and whether there are extras such as chimneys and skylights contribute to the length of the project. What is important is that the job is done correctly and that your property is protected for the duration of the project. Talk to us, every roof is different

What happens if my new roof leaks?

We guarantee our workmanship completely, for the life of your shingles. You deserve this peace of mind. If your roof leak is caused by faulty workmanship, we will fix it and repair any damage at no cost to you. In addition, if your leak is caused by faulty roofing materials, the material manufacturer is responsible to remedy the situation, per their warranty. In this case, we will communicate with the manufacturer on your behalf and represent your interests. Because of our stringent hiring and training standards and use of premium quality materials, leaks are extremely rare on our roofs. See our warranty

How long will my new roof last?

The lifespan of your roof will depend, to some degree, on the type of shingles and complete roof system that you choose. Other factors are how well you maintain the roof, how much direct sunlight it faces and the severity of storms it experiences. All the shingles we offer should typically last you 30 years or more. That said, extreme weather or lack of maintenance can shorten the life of your roof system. Roofing product manufacturers offer a variety of warranties on their products. You will want to review those warranties to see what they will cover in the event their products fail to reach their life expectancy. Ask us about our factory authorized Extended Warranties which can provide Lifetime (50-year) coverage. Talk to our experts

Do we fix hail damage on the roof?

Absolutely! We specialize in storm damage inspection and repair. This can be in the form of wind damage, hail damage or damage from falling objects (such as tree limbs). We carry out various repair services and know how to professionally repair hail damage on a roof. Similar to hail damage, we repair roofs with wind damage as well. In many cases, we work with your insurance company on your behalf to make you whole after your roof has sustained damage from a storm. Especially with wind and hail roof damage, full roof replacements are a common remedy. Damage to falling objects typically results in a more targeted roof repair.

How much does a roof in NC cost?

While every roof is different, a roof in Raleigh typically costs between $8,000 and $12,000. This includes labor, materials, disposal fees and overhead. Factors such as size, the pitch of the roof and the materials used will determine the final price.

What factors to consider when choosing a roof?

When choosing a type of roof, the aesthetics, quality and durability of the materials used need to be considered. The most common roof material is asphalt shingles (with fiberglass embedded). You can save some money by using a 3-tab asphalt shingle or spend a little bit more and choose an architectural asphalt shingle. Architectural shingles provide a more beautiful aesthetic and also are typically more robust against the elements. You can also consider a metal roof, with standing seam and the more economical standard ribbed metal as options. You can find these metal options in various thicknesses and colors. Metal roofs tend to outlast asphalt shingles but many factors ultimately determine this, with the quality of installation as the major factor. Metal roofs tend to be significantly more expensive than asphalt shingle roofs, so this is a factor to consider as well.

How to identify roof damage faster?

The best way to identify roof damage quickly is by walking on the roof and inspecting the damage from up close. This needs to be done safely, of course. Our recommendation is to call a professional roofing contractor to provide this inspection service. A roofing contractor will be able to do this safely and with a trained eye. Storm damage such as hail, wind and damage from falling debris is not always easy to identify from a distance or with an untrained eye.

How to identify roof wind damage?

Wind damage on a roof can sometimes be identified from looking up at your roof from the ground. If you see any missing shingles or shingles that are 'flipped up', you know that your roof has suffered from wind damage. At times, however, your roof may have wind damage that is not visible from the ground. In these cases, we recommend you contacting a professional roofing contractor to climb on your roof and investigate. In addition to looking for missing and flipped up' shingles, they will look for creases in the shingles that show that wind has lifted the shingles and caused damage.

Any tips on how to repair leaking roof flashing?

Leaking roof flashing can cause major problems for your home. It can sometimes cause interior damage and also rotting to your roof deck. Due to the somewhat complicated nature of roofing installation and roof flashing systems, it is best to choose help from a professional to repair leaking roof flashing. They will inspect the flashing, find the problem area and determine what needs to be done to remedy the situation. This often involves removing shingles and rotten roof sheathing. On occasion, this type of extensive repair can be avoided if the leak is found to be due to something more minor such as cracked sealant. In this case, while your contractor may find that simply applying new sealant is necessary to remedy the leak, it is important that they make sure there is no hidden damage that would require a more extensive repair.

Tips on how to choose a reputable roofer

Choosing a reputable roofer can take a bit of effort. We recommend checking out online reviews and asking neighbors, friends and family members for their personal experiences. Once you narrow down your search, you should see which trade organizations each roofing contractor that you are considering belongs to. Check with your local Chamber of Commerce, the Better Business Bureau and various Home Builder Associations. Also, make sure they are up to date on any required licensing and insurance requirements. Finally, take some time to interview them. Ask them a lot of questions and make sure that you feel comfortable with them personally. In the end, you are the one who will be hiring them so you need to trust them completely to provide for your roofing needs.

What’s your tip on how to choose a roofing contractor?

The best tip we can offer in choosing a roofing contractor is to find people who have used their services. This may be through online reviews or personal contacts. Finding out how they truly perform is so much more reliable than relying on what roofing contractors advertise about themselves. Often, the roofing contractors who advertise the most (and they have great things to say about themselves!) are some of the least reliable. When reading over reviews, look for patterns. Ask yourself - 'Is this company consistently praised for their quality of products, workmanship and service?' Even better than online reviews are personal contacts. Ask around in your circle of neighbors, friends and family members. Find out who they have used as their roofing contractors and ask them about their experiences. Ultimately, shared personal experience is the best way to choose a roofing contractor.

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20 Years of Experience
20 Years of Experience
Specialized in Residential Roofing
Specialized in Residential Roofing
Storm Damage Experts
Storm Damage Experts
Guaranteed Workmanship Quality
Guaranteed Workmanship Quality
Highest Quality Materials
Highest Quality Materials
Unparalleled Customer Service
Unparalleled Customer Service
Best Warranty in the Business
Best Warranty in the Business

Reputation, Passion and Professional Service You Can Trust

Total customer satisfaction, that is what drives us. One roof at a time, the Triangle’s trust is earned. We love what we do and are excited to see how we might be able to serve you!



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